Customer Testimonials
This dealership is a great place to work with. They are all very healpful and knowledgeable.
Your parts desk needs a computer up front where the customers are, also I'm unlikely to give you a good rating until I can actually drive my new truck without the check engine light on.
The salesman that helped us, Charlie, was great! Heard what we were looking for and took the time to make sure we were happy with the car we were most interested in. Very down to earth and easy to talk with. The whole experience was quick and seamless! One of the best car buying experiences I’ve had.
The dealership in my purchasing process was total fanatic experience. Connor was a excellent sales person from the start to finish. Very attentive with all my questions and requests. I've purchased many vehicles in my life and most made buying process a pain. This experience with the dealership and Connor a fanatic experience!
Easy to do business with and made the whole car buying experience quick and hasslefree
Staff is great to work with... knowledgeable and give attention to detail. Courteous demeanor from all i have come into contact with.
From start to finish, Nick was so helpful, dependable, and honest to deal with…he made the process so simple for us!
Service department is fantastic. They explained everything in detail that was done to my car.
Connor was my sales rep. Fantastic person to partner with from start to finish. Lafferty completed our process and was very knowledgeable and explained everything in detail. I’ve already referred these two gents to friends that are going to be in the market soon.
Customer service was very good. Conner Shearer and Charlie Shaver took excellent care of me. Ever went smoothly.
Do not fall for the response they leave on your review to call the manager because he won't answer OR CALL YOU BACK!!
My review disappeared.
DO NOT BUY A VEHICLE FROM THIS PLACE
& although clearly most of the issue is the default of the car, the communication and professionalism from the dealership is absolutely childish and unbelievable
Got a hybrid jeep here, not even a year old. Several recalls, very unsafe (using words like fire and catastrophic). Along with the recalls, several other issues with the car (shut off on my husband as he was pulling in ... Read More DealerRater - Mar 6, 2026
They were we very nice and professional and took good care of me this is the second jeep I have bought their
Great experience, listened to my needs and made the deal work. Would definitely recommend this dealership
My Salesman was Charlie. He was very helpful . Some stress on trying to get there with out having pressure because there was only one vehicle. Charlie did everything he could to get my vehicle serviced and walked me through everything. I was so shocked how clean the vehicle was and the service team did amazing. Lot s of paper work, lol, but they also got me through, very patient . I wish they were closer so I could get service there . thank you.
Amazing team and great work ethic and personality. All around great staff. Whole team!! Clean
Nick, our salesman was very knowledgeable and accommodating. He went above and beyond. Troy in finance was great very efficient. The detail work on the vehicle was very good. Fourth car I bought in three years best sales team I've encountered. I've already recommended others to visit.
I recently had a great experience purchasing a used vehicle. The salesman and finance staff were very friendly and helpful
I have been searching the entire Midwest for this exact truck. I started chatting with Charlie via text and agreed on the price. I asked Charlie if he could hold the truck since I was coming two and a half hours away to take a test drive. Charlie was great throughout the entire process and even agreed to keep my car there till I got back from picking my son up at Ft Gordon. He even told me to let him know when I'd be coming to pick the car back up, and he would ensure the snow is ... Read More DealerRater - Jan 23, 2026
Great service team .... yyyyyyyyyyyy
There were some communication deficiencies, but overall the deal was good and the finance person did a good job. The vehicle appears to be excellent. Some education on the vehicle itself, and on getting set up with Jeep Connect would have been very helpful.
Mitch D was amazing! Genuine, authentic and no pressure. Whole staff was great, culture and environment
They made everything nice and easy! Appreciate the help from everybody I dealt with at the dealership!
Everything went fast and smoothly. It was a very friendly atmosphere. Thank you for all your help.
I have been dealing with this dealership for over 20 years!! I have never had a bad experience there and will continue doing all my car business there!!
Nick was easy to work with and made the deal easy to make. Plenty of selection of the vehicle I was interested in. Very nice facility
My experience was great. I am very pleased with my new jeep…love it! Done
The entire experience was handled with professionalism and with excellent customer service including the sales person Conner S.
I am a repeat customer and love the dealership-highly recommend to others for their car buying needs.
Mitch and Troy were very friendly explained everything to us and answered any questions we had. They made the experience very delightful and very quick and painless. Would recommend these two to everyone.
Every staff member that I interacted with was very professional and very helpful. I recommend South Hills Ram if you are considering a newntruck.
Charlie was and amazing salesman..took his time with us and focused on our needs and price we were looking for! Troy made the paperwork a breeze!
Service was prompt and professional. Would recommend
Overall I thought my service experience with Jim Smearman was positive. He communicated well and kept me informed and the process moving along efficiently. I did not appreciate being charged a 3% credit card fee, and only being notified of it at the time of payment. I understand that is the normal payment method these days, but with a service bill of over 2k, I think either the business should cover the cost or give you plenty of advanced notice to choose an alternative method thereby eliminating the credit card fee.
I recently purchased a 2025 jeep compass. I love the vehicle! My sales person was Eric, and he was professional, friendly, and had excellent product knowledge. The entire experience from start to finish was awesome.
BUYERS BEWARE. We recently purchased as new / used car here. Our salesman Mitch DeVincentis was nice and friendly to work with. However, after getting in the car to go home I noticed it needed windshield washer fluid, or so the alert on the dashboard showed. It was full, so I assumed a bad sensor. I took it back to have them look at it and confirmed a bad sensor that they wanted around $250 to fix as it wasn’t under warranty. Something they should have caught doing any vehicle inspection prior to selling it, and something I shouldn't have ... Read More DealerRater - May 19, 2025
Fast and friendly service
Experience was great. Thanks.
The gentleman Eddie in service department was very efficient and had my car taken to the service area within 5 minutes of arriving. Check out was smooth and very pleasant from Eddie. I've always had good service at this dealership. They are very busy at this dealership. I've bought 3 cars from them and my husband has bought his cars from them.
I appreciate that the dealership confirmed the part that needed to be replaced and gave me the part number, but it is atrocious that Jeep doesn’t have the part required for me to operate the vehicle legally, can’t get it for at least 44 days, and that a headlight assembly costs over $2000. Last Chrysler product I’ll ever buy!
Please ask for Josh Rodabaugh!!! Could not be happier with the deal he was able to come up with. Very personable, and the price was even better than I initially thought I was able to get. He wasn’t aggressive or pushy, and very understanding of the situation I was in, I have bought cars from many places and he went above and beyond the standard I was looking for in a car salesman. They even have life-time Inspection for vehicles purchased from there, and first time oil change free.
The Service Department was terrific. I actually screwed up my appointment for a recall because I called the wrong dealership who told me the parts were in. When I went to South Hills, Eddie informed me of my mistake. They went ahead with the inspection so the trip wasn’t a total loss. Still waiting for the part that was at the wrong dealership to make its way up the road. This Service Department has been wonderful to us ever since we’ve moved to Canonsburg. Thanks Eddie and crew!!
Good experience, maintenance was performed quickly, professionally. Advisor kept me advised of progress.
I’m always treated well and they take good care if my vehicle.
No complaints other than the pricing but I wanted trained professionals along with timely service and you get what you pay for. I will definitely return.
Great and fast customer service. Jim kept me informed and updated on the problem with my jeep and repaired it professionally.
They were very helpful and courteous. They rotated my tires while I waited. It didn't take long at all.
Once again a pleasure to deal with
I could not have asked for a smooth transaction and professional but yet treatment like family at this dealership. I would definatly recommend this dealer
Highly recommend Charlie Shaver and the ENTIRE Sales staff at South Hills Chrysler Dodge Jeep Ram Fiat! They have taken care of us every time we needed a vehicle. They truly go above and beyond to help. The purchase of a new vehicle can be stressful, but not here. We always feel like they put the customer first, as it should be. They are the only dealership we have purchased vehicles from, and we will continue to take our business there.
They were incredibly helpful and got me into a beautiful jeep compass that I absolutely love ❤️ Mitch and Troy were very empathetic and understanding thank you both so much !!
Was a little slower than I anticipated, but the service department let me know there was some unexpected call offs and let me know so I could adjust anything I had planned
Very nice salesperson- Connor. Understanding to what I was looking for in a new vehicle.
Mitch was an absolute pleasure to work with! Extremely knowledgeable about all of the different versions of the SUV we were looking at. He was not pushy or abrasive which we have unfortunately encountered at so many other dealers. I called ahead of time to ask about a specific vehicle and he already had the car pulled up front and waiting for me when I arrived! Talk about amazing customer service! We were signing papers until past closing time but he still waited for us so that he could go over all of the details of the car and make ... Read More Google - Oct 9, 2024
Great service!! Fair and reliable!
I had a very good experience getting my car worked on here!
Great experience from start to finish, friendly atmosphere and deal was done quickly.
Excellent service and follow up too.
James was awesome. He spent a lot time finding the best deal for me when my car did not pass inspection.
Great service
The Express Lane is awesome. They get an oil change done quickly and I’m on my way!
Great mechanic reasonable cost problem was waiting for the parts but that's everywhere now
This place typically takes great care of me! They do try to go out of their way for any issues and try to save you money!
Alway a great experience , easy to get an appt and the service is excellent!!
Eddie was very thorough and did a great job of communicating with me while my vehicle was in the shop.
Great service for years.
I recently bought a truck from South Hills Chrysler. The sales women I had was great overall great experience at a car dealership.
Extremely happy of my experience at this dealership, everything here went Better than expected! My wife is going to be purchasing a car soon and will be buying from this dealership. I would recommend this place to any and all who are looking for a new car. Everyone was friendly, helpful, and knowledgeable about the whole experience start to finish, and I was in and out in no time!!! If you were looking to purchase a newer used vehicle, I highly recommend South Hills Jeep Kia!!
Service staff nice and knowledgeable.
Great service!! I have all my service done on my grand Cherokee at South Hills Chrysler Jeep.
Charley is a pleasure to work with! No hassle and got exactly what I wanted!!
Excellent customer service. Eddie did a great job of keeping me updated on the work being done and answered all the questions I had.
My JEEP went in for the fuel pump recall and I always typically wait there (and work) while the work is being done on my vehicle. I was told that it would be an all day thing and to just drop it off would be best. A little irritated that they do not provide a loaner vehicle. I don’t live close to the dealer so I dropped it off the night before. I got a text an hour and a half after my appt time (8am) that it was done. I was a little upset that I was told ... Read More Google - Aug 19, 2024
Always a great experience with the service department. Fast, courteous, comfortable waiting area...
very pleasant staff, quick service.
It's all you want in available product